Shipping information

 

1. Shipping Information

·All products are shipped from Korea.
- The shipping cost from Korea to the destination country is measured.
- All orders are processed within 72 hours.
- Post box delivery is not possible.

Basic packets are sent randomly, such as USPS, Post Office Courier, FedEx, and DHL.

2. Import tariff information
- Import duties and taxes are not included in the item price. These costs are the buyer's responsibility.
-However, if you ask for 1:1 consultation about import tariffs, we will guide you in detail!


3. Dangerous Goods

- Different countries have different policies on hazardous product issues. KRKOCO Shop is not responsible for providing this information, so it is the customer's responsibility to ensure that the purchased product is harmful.
-If you request a 1:1 consultation, we will provide you with detailed information.


4. Refusal of customs clearance

- Buyers are responsible for tax denials, prohibited items, and any other customs-related issues, and buyers are obliged to familiarize themselves with the customs policies of the shipping country.
- Therefore, KRkoco Shop is not responsible for any problems caused by customs clearance refusal. Return shipping costs are to be borne by the buyer.

5. Transportation accidents

The courier's official result must be notified to KRKOCOShop.


6.. Return Not Received

If the item is returned due to non-arrival, the customer is responsible for the shipping cost.


7. Delivery check


EMS Tracking
https://ems.epost.go.kr/front.Tracking01Eng.postal

Tracking via ship24
https://www.ship24.com/ko/couriers/ems-tracking

 

8.Regarding shipping packaging

 

To prevent overdelivery cost due to volume
We open the product and send it to you

To prevent overdelivery cost due to volume
We open the product and send it to you
If you don't want it, you have to pay an additional shipping fee due to the volume.

 Please consider and take into account that our store is the lowest price. Thank you.