Pilotica CITRANGS 270ml Cooling / Soothing / Moisturizing
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ORDER PROCESSING
Order processing takes at least 7 days, excluding public holidays.
Please note that Korean public holidays and weekends are not included in the order processing period.
FREE SHIPPING & SHIPPING POLICY
Free shipping is automatically applied for orders of $250 USD or more.
As shipments are sent from Korea to overseas destinations, delivery takes a minimum of 14 days.
For certain countries affected by war or regional conflicts, delivery may take over one month.
By placing an order, you are deemed to have agreed to these terms.
CUSTOMS DUTIES & REFUND POLICY
Customs duties are the responsibility of the buyer and recipient.
The duty rates vary according to the laws of each country, and customers are expected to be aware of this.
For detailed information regarding customs and refund policies, please refer to the policy section at the bottom of our website.
By placing an order, you are deemed to have agreed to these terms.
Pilotica CITRANGS 270ml
Key Features
- Skin Soothing and Cooling Mask: Focused on relieving skin stress by calming sensitive skin and correcting unbalanced skin barriers.
Benefits and Active Ingredients
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Ectoin:
- Source and Technology: Derived from extreme environments, combining unique ingredients and advanced technology.
- Benefits: Maintains the skin's immune system and protects it from external stressors like heat, cold air, and dryness.
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Hyaluronic Acid:
- Moisture Retention: Can hold 1,000 times its weight in moisture, making it an excellent skin hydrator.
- Protection: Forms a moisturizing barrier that protects the skin from external irritation.
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Centella Asiatica Extract:
- Healing and Soothing: Calms and heals damaged skin, offering antibacterial and anti-inflammatory effects.
- Skin Barrier: Strengthens the skin barrier and corrects imbalances, helping to improve skin conditions.
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Allantoin:
- Source: Extracted from comfrey, wheat sprouts, and chestnut trees.
- Benefits: Aids in quick skin recovery, protecting itchy and sensitive skin.
Effects and Efficacy
- Skin Temperature Optimization: Quickly calms the sensitive skin temperature caused by external stimuli.
- Soothing Care: Soothes and calms the skin, providing relief from irritation.
- Cooling Care: Offers a cooling effect to alleviate skin stress.
- Skin Recovery: Promotes quick recovery of the skin.
- Skin Barrier Protection: Deeply hydrates and protects the skin barrier.
Order Processing Time:
Order processing takes about 4 days, excluding public holidays.
You will receive the tracking number approximately 4 days after placing your order
Korean public holidays and weekends are not included in the order processing period.
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Credit card payment company:
will be paid through EXIMBAY company
Delivery method:
Air delivery
Delivery Area: Worldwide
Shipping cost: Refer to the shipping cost policy
Delivery period: Minimum 10–maximum 40 days
Tracking provided: Yes
Tracking tracking method :
https://ems.epost.go.kr/front.Tracking01Eng.postal
If you want the super express delivery option, you can use it for an additional fee.
Please contact the customer service center
On Taxes
For more information on import tax, please contact us in 1:1 chat and we will find out about the country's tax
However, our company is not responsible for customs and customs issues.
For example, a refund due to tax or a refund due to refusal of customs clearance
The buyer is obliged to be familiar with the customs of the country's customs.
So, we can guide you on customs clearance issues, but the buyer himself is responsible for all of themselves.
Exchange/Return/Refund Policy
Refunds because of a simple change of mind must be applied within 14 days of delivery
Round trip refund shipping costs because of a simple change of mind must be borne by the customer
If you request an exchange or refund due to a defective product
They sent me the information to justmulti1995@gmail.com
If you are responsible for the seller, we will exchange or refund in full
If the carrier is responsible, we inform you in advance that the exchange and refund process will proceed through the carrier
We would like to inform you that if you deliberately damage the product and request a refund or exchange, you may be legally restricted
Please make sure to film the delivery box and opening video.
Product Precautions:
1. Avoid using around the eyes
2. When using cosmetics or after use, if there are any abnormal symptoms or side effects such as red spots, swelling, or itching in the area of use due to direct sunlight, consult with a specialist.
3. Refrain from using on areas with scars, etc.
4. Precautions for storage and handling A) Keep out of reach of children B) Keep away from direct sunlight