Do I have to pay customs duties on my shipment?
When ordering from krkoco
Customers are fully responsible for any of customs related issues, such as Customs Taxes, Import Taxes, Value added Taxes, and so on.
Customers are required to pay charges such as customs fee, service fee, administration fee, warehousing fee whatsoever related with customs.
Customs issues vary by countries, so customers need to contact local customs office for detailed information to avoid potential problem
what happens if there are banned items in my shipment?
Customers should contact their local customs office for information concerning banned items in their countries. We are required by law to declare our shipments according to their actual content and value.
We cannot entertain requests to alter declaration values and/or content of shipments. If for any reason your local customs authorities confiscate any items from your order,
is not responsible for reshipment or refund regarding the confiscated item(s).
will i receive a refund if i refuse the shipment when it is delivered to me?
If customers refuse a package due to customs issues, including refusal to pay customs tax or duties, failure to provide requested documents, or other related issues, we will not be responsible for any refund or reshipment of the refused package.