Shipping policy



1. Shipping Information

·All products are shipped from Korea.
- The shipping cost from Korea to the destination country is measured.
- All orders are processed within 72 hours.
- Post box delivery is not possible.


Basic packets are sent randomly, such as USPS, Post Office Courier, FedEx, and DHL.



2. Import tariff information
- Import duties and taxes are not included in the item price. These costs are the buyer's responsibility.
-However, if you ask for 1:1 consultation about import tariffs, we will guide you in detail!


3. Dangerous Goods


- Different countries have different policies on hazardous product issues. KRKOCO Shop is not responsible for providing this information, so it is the customer's responsibility to ensure that the purchased product is harmful.
-If you request a 1:1 consultation, we will provide you with detailed information.


4. Refusal of customs clearance


- Buyers are responsible for tax denials, prohibited items, and any other customs-related issues, and buyers are obliged to familiarize themselves with the customs policies of the shipping country.
- Therefore, KRkoco Shop is not responsible for any problems caused by customs clearance refusal. Return shipping costs are to be borne by the buyer.

5. Transportation accidents


The courier's official result must be notified to KRKOCOShop.

The box to protect the original product is to protect the product, and even if it is damaged, our company is not obligated to take responsibility. 
Only if the product is damaged will it be proved to be a "delivery mistake" by the relevant courier


You have to tell us the official results

6.. Return Not Received

If the item is returned due to non-arrival, the customer is responsible for the shipping cost.


7. Delivery check


EMS Tracking
https://ems.epost.go.kr/front.Tracking01Eng.postal

Tracking via ship24
https://www.ship24.com/ko/couriers/ems-tracking

 

8.Regarding shipping packaging

 

Certain packages categorized as CC or TD (category) or some special offers may have packaging that is too large. In such cases, the packaging may be dismantled and repacked separately.

If the customer does not agree to this, additional shipping costs will need to be paid.

For international shipping, costs are based not only on weight but also on volumetric weight, which can result in shipping fees being two to three times higher.

 

Delivery to these countries is possible. (EMS Airline )
It's airmail, so the delivery is relatively faster than the sea.

Australia
Brazil
Canada,
China,
France,
Germany,
Hong Kong,
Indonesia,
Japan,
Malaysia,
New Zealand,
the Philippines,
Russia,
Singapore,
Spain,
Thailand,
the United States,
Vietnam
CAMBODIA
LAO PEOPLE'S DEM REP
MACAO(CHINA)
MONGOLIA
MYANMAR
BANGLADESH
BHUTAN
BRUNEI DARUSSALAM
India
MALDIVES
NEPAL
SRI LANKA
ALBANIA(알바니아)
ARMENIA(아르메니아)
AUSTRIA(오스트리아)
AZERBAIJAN(아제르바이잔)
BAHRAIN(바레인)
BELARUS(벨라루스)
BELGIUM(벨기에)
BULGARIA(REP)(불가리아)
Bosnia and Herzegovina(보스니아헤르체코비나)
CROATIA(크로아티아)
CYPRUS(사이프러스)
CZECH REP(체코)
DENMARK(덴마크)
ESTONIA(에스토니아)
FINLAND(핀란드)
GEORGIA(조지아)
GREECE(그리스)
HUNGARY(REP)(헝가리)
IRAN(ISLAMIC REP)(이란)
IRELAND(아일란드(에이레))
ISRAEL(이스라엘)
JORDAN(요르단)
KAZAKHSTAN(카자흐스탄)
LATVIA(라트비아)
LUXEMBOURG(룩셈부르크)
NETHERLANDS(네덜란드(네델란드))
NORTH MACEDONIA(북마케도니아)
NORWAY(노르웨이)
OMAN(오만)
PAKISTAN(파키스탄)
POLAND(REP)(폴란드)
PORTUGAL(포르투갈)
QATAR(카타르)
ROMANIA(루마니아)
SAUDI ARABIA(사우디아라비아)
SLOVAKIA(슬로바키아)
SLOVENIA(슬로베니아)
SWEDEN(스웨덴)
SWITZERLAND(스위스)
TURKEY(터키)
UKRAINE(우크라이나)
UZBEKISTAN(우즈베크)
ALGERIA(알제리)
ARGENTINA(아르헨티나)
BOTSWANA(보츠와나)
CAPE VERDE(카보베르데)
CHILE(칠레)
COSTA RICA(코스타리카)
CUBA(쿠바)
CURACAO(퀴라소)
DJIBOUTI(지부티)
DOMINICAN REPUBLIC(도미니카공화국)
ECUADOR(에콰도르)
EGYPT(이집트)
ETHIOPIA(에티오피아)
FIJI(피지)
KENYA(케냐)
MAURITIUS(모리셔스)
MEXICO(멕시코)
MOROCCO(모로코)
MOZAMBIQUE(모잠비크)
PANAMA(REP)(파나마)
PERU(페루)
RWANDA(르완다)
TANZANIA(UNITED REP)(탄자니아)
TUNISIA(튀니지)
ZAMBIA


EMS ( ems sea transport)

It takes at least 2 months

Norway
Germany
Malaysia
the United States
Bangladesh
Sweden
Spain
Singapore
Ireland
Indonesia
Japan
China
Canada
Thailand
Poland
Finland
Australia
Hong Kong


7. Delivery Confirmation


EMS Tracking
https://ems.epost.go.kr/front.Tracking01Eng.postal

Tracking via ship24
https://www.ship24.com/en/couriers/ems-tracking
7. Delivery check


EMS Tracking
https://ems.epost.go.kr/front.Tracking01Eng.postal

Tracking via ship24
https://www.ship24.com/ko/couriers/ems-tracking

 

 

Below is the shipping cost in US dollars for each region

https://ems.epost.go.kr/front.EmsDeliveryDelivery02.postal

Please check the shipping cost through this link for countries that are not applicable

단계(g) Australia Brazil Canada China France Germany Hong Kong Indonesia
100G 3.5 4.06 4.15 3.51 4.13 4.09 3.12 3.51
200G 4.56 5.27 5.43 4.44 5.38 5.32 3.94 4.35
300G 5.62 6.49 6.69 5.35 6.63 6.57 4.75 5.18
400G 6.69 7.71 7.95 6.27 7.89 7.81 5.56 6.02
500G 7.77 8.92 9.23 7.21 9.16 9.06 6.4 6.86
600G 8.59 10.03 10.21 7.95 10.13 10.04 7.05 7.65
700G 9.42 11.15 11.19 8.68 11.11 11 7.71 8.45
800G 10.24 12.26 12.17 9.42 12.08 11.96 8.35 9.24
900G 11.07 13.37 13.16 10.15 13.06 12.93 9 10.04
1,000G 11.91 14.5 14.16 10.89 14.06 13.91 9.66 10.83
1,100G 12.68 15.97 15.58 11.54 14.78 14.66 10.24 11.73
1,200G 13.44 17.44 16.99 12.19 15.49 15.41 10.82 12.63
1,300G 14.21 18.92 18.41 12.84 16.21 16.17 11.39 13.12
1,400G 14.97 20.4 19.84 13.49 16.93 16.93 11.96 13.65
1,500G 15.73 21.86 21.24 14.17 17.65 17.68 12.57 14.19
1,600G 16.5 23.18 22.06 14.55 18.37 18.43 12.92 14.72
1,700G 17.26 24.51 22.88 14.95 19.09 19.19 13.26 15.26
1,800G 18.03 25.82 23.7 15.34 19.81 19.95 13.61 15.79
1,900G 18.79 27.14 24.52 15.72 20.53 20.7 13.95 16.33
2,000G 19.56 28.46 25.34 16.13 21.25 21.45 14.32 16.87

단계(g) Japan Malaysia New Zealand Philippines Russia Singapore Spain Taiwan
100G 3.41 3.66 3.42 3.36 4.13 3.53 4.07 3.25
200G 4.3 4.53 4.46 4.16 5.38 4.37 5.31 4.09
300G 5.19 5.4 5.49 4.96 6.63 5.22 6.54 4.94
400G 6.09 6.28 6.54 5.76 7.89 6.06 7.78 5.79
500G 7 7.15 7.59 6.57 9.17 6.9 9.04 6.66
600G 7.71 7.98 8.4 7.32 10.14 7.71 10 7.34
700G 8.43 8.81 9.2 8.09 11.12 8.5 10.96 8.01
800G 9.14 9.64 10.01 8.85 12.09 9.3 11.92 8.69
900G 9.84 10.46 10.82 9.61 13.07 10.1 12.88 9.37
1,000G 10.56 11.3 11.63 10.37 14.06 10.9 13.86 10.05
1,100G 11.19 11.96 12.8 11.23 15.46 11.81 14.72 10.65
1,200G 11.82 12.62 13.97 12.09 16.87 12.71 15.57 11.24
1,300G 12.45 13.28 15.13 12.95 18.28 12.86 16.42 11.84
1,400G 13.08 13.94 16.3 13.81 19.69 13.49 17.28 12.44
1,500G 13.74 14.6 17.46 14.68 21.09 13.87 18.13 13.08
1,600G 14.12 15.25 18.5 15.34 22.35 14.62 18.99 13.43
1,700G 14.5 15.91 19.54 16 23.61 14.99 19.84 13.79
1,800G 14.87 16.57 20.58 16.66 24.87 15.74 20.47 14.15
1,900G 15.25 17.23 21.62 17.32 26.12 16.49 21.19 14.51
2,000G 15.65 17.89 22.68 17.98 27.41 17.24 21.87 14.9


단계(g) Thailand United Kingdom United States Vietnam
100G 3.46 3.88 6.06 3.82
200G 4.29 5.05 6.73 4.39
300G 5.12 6.22 8.29 4.96
400G 5.94 7.4 9.87 5.53
500G 6.78 8.6 11.45 6.1
600G 7.56 9.51 12.68 6.68
700G 8.34 10.43 13.89 7.25
800G 9.13 11.33 15.11 7.82
900G 9.91 12.25 16.33 8.39
1,000G 10.7 13.19 17.56 8.96
1,100G 11.59 14.31 19.33 9.54
1,200G 12.47 15.43 21.09 10.1
1,300G 13.02 16.56 22.85 10.67
1,400G 13.57 17.68 24.6 11.05
1,500G 14.12 18.81 26.36 11.42
1,600G 14.67 19.93 27.94 11.8
1,700G 15.22 21.06 29.5 12.17
1,800G 15.74 22.18 31.06 12.55
1,900G 16.34 23.31 32.63 12.92
2,000G 16.87 24.43 34.25 13.3