Delivery Information

Delivery to these countries is possible.

(EMS Airline )

It's airmail, so the delivery is relatively faster than the sea.

Australia
Brazil
Canada,
China,
France,
Germany,
Hong Kong,
Indonesia,
Japan,
Malaysia,
New Zealand,
the Philippines,
Russia,
Singapore,
Spain,
Thailand,
the United States,
Vietnam
CAMBODIA
LAO PEOPLE'S DEM REP
MACAO(CHINA)
MONGOLIA
MYANMAR
BANGLADESH
BHUTAN
BRUNEI DARUSSALAM
India
MALDIVES
NEPAL
SRI LANKA
ALBANIA(알바니아)
ARMENIA(아르메니아)
AUSTRIA(오스트리아)
AZERBAIJAN(아제르바이잔)
BAHRAIN(바레인)
BELARUS(벨라루스)
BELGIUM(벨기에)
BULGARIA(REP)(불가리아)
Bosnia and Herzegovina(보스니아헤르체코비나)
CROATIA(크로아티아)
CYPRUS(사이프러스)
CZECH REP(체코)
DENMARK(덴마크)
ESTONIA(에스토니아)
FINLAND(핀란드)
GEORGIA(조지아)
GREECE(그리스)
HUNGARY(REP)(헝가리)
IRAN(ISLAMIC REP)(이란)
IRELAND(아일란드(에이레))
ISRAEL(이스라엘)
JORDAN(요르단)
KAZAKHSTAN(카자흐스탄)
LATVIA(라트비아)
LUXEMBOURG(룩셈부르크)
NETHERLANDS(네덜란드(네델란드))
NORTH MACEDONIA(북마케도니아)
NORWAY(노르웨이)
OMAN(오만)
PAKISTAN(파키스탄)
POLAND(REP)(폴란드)
PORTUGAL(포르투갈)
QATAR(카타르)
ROMANIA(루마니아)
SAUDI ARABIA(사우디아라비아)
SLOVAKIA(슬로바키아)
SLOVENIA(슬로베니아)
SWEDEN(스웨덴)
SWITZERLAND(스위스)
TURKEY(터키)
UKRAINE(우크라이나)
UNITED ARAB EMIRATES(아랍에미리트연합국)
UZBEKISTAN(우즈베크)
ALGERIA(알제리)
ARGENTINA(아르헨티나)
BOTSWANA(보츠와나)
CAPE VERDE(카보베르데)
CHILE(칠레)
COSTA RICA(코스타리카)
CUBA(쿠바)
CURACAO(퀴라소)
DJIBOUTI(지부티)
DOMINICAN REPUBLIC(도미니카공화국)
ECUADOR(에콰도르)
EGYPT(이집트)
ETHIOPIA(에티오피아)
FIJI(피지)
KENYA(케냐)
MAURITIUS(모리셔스)
MEXICO(멕시코)
MOROCCO(모로코)
MOZAMBIQUE(모잠비크)

PANAMA(REP)(파나마)
PERU(페루)
RWANDA(르완다)
TANZANIA(UNITED REP)(탄자니아)
TUNISIA(튀니지)
ZAMBIA

 

EMS ( ems sea transport)

It takes at least 15 days to 2 months

Norway
Germany
Malaysia
the United States
Bangladesh
Sweden
Spain
Singapore
Ireland
Indonesia
Japan
China
Canada
Thailand
Poland
Finland
Australia
Hong Kong

 

1. Shipping information

·All products are shipped from Korea.
- Shipping cost from Korea to destination country is measured.
- All orders will be processed within 72 hours.
- Unable to ship to mailbox.



2. Information on import duties

- Import duties and taxes are not included in the price of the item.These charges are the buyer's responsibility.Some carriers do not ship to mailboxes.
- Orders are subject to recognition of the policies of countries subject to import duties, and Coco Shop is responsible for shipping only.


3. Dangerous Goods
- Different countries have different policies on hazardous product issues. Since KOCOSHOP is not responsible for informing you of this information, the customer is responsible for verifying that the purchased product is harmful
You need to contact your local customs office.


4. Refusal of customs clearance
-The buyer is responsible for all matters related to tax refusal, prohibited items and other customs duties, and the buyer is obligated to be familiar with the customs policy for the country of delivery
- Therefore, KOCOSHOP is not responsible for all problems related to refusal of customs clearance.The returned shipping fee must be paid by the buyer.

5. Shipping accident
1. Refund will not proceed until the official result of the courier is notified to KOCOSHOP.
2. The customer must provide evidence of the problem.

6.. Return not received
If the package does not arrive and is returned, the shipping cost will be borne by the customer.

7. Delivery check


EMS Tracking
https://ems.epost.go.kr/front.Tracking01Eng.postal

Tracking via ship24
https://www.ship24.com/ko/couriers/ems-tracking